Directory of Helping Services | Medical Social Work

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Contact Person Colleen English DeGrilla
Contact Position Clinical Supervisor
Phone Number 239-1453
Fax Number 239-2072
Email Address
Physical Address 7 Point Finger Road, Paget DV 04
Mailing Address P.O. Box HM 1023, Hamilton HM DX
Hours of Operation 8:30 a.m. – 4:30 p.m., Monday to Friday.
Referral Procedure After hours, weekends, and holidays, contact KEMH operator for on-call person.

About Medical Social Work


To provide social services to patients while hospitalised and upon discharge or transfer.


  • Help patients and their families cope via supportive counselling with the problems that accompany illness or inhibit recovery and rehabilitation after discharge to home.
  • Collect and analyse patient information to assist other health professionals.
  • Assess patient and family functioning on an ongoing basis, providing or recommending community services as conditions change.
  • Coordinate services with other multi-disciplinary team members for home care and equipment, or referral service to community resources such as day care and long-term care facilities.
  • Assist with transfers of patients via commercial flight or by air ambulance for further treatment abroad.

Categories: Counselling