Directory of Helping Services | Health Insurance Department

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Contact Position Customer Service Representatives
Phone Number 295-9210
Fax Number 295-9213
Website Address
Physical Address 2nd Floor, Sofia House, 48 Church Street, Hamilton HM 12
Hours of Operation • General queries: Monday to Friday 8:30am-5:00pm • Payment window: Monday to Friday 8:45am-4:30pm

About Health Insurance Department


To provide affordable healthcare coverage to improve health outcomes across Bermuda.


  • HID offers 3 health insurance plans:
    - HIP Youth: 0-18 years of age; 21 years of age if enrolled in local full time education
    - HIP: 18 years of age and over
    - FutureCare: available to all persons over the age of 65.
  • Hospital Insurance Plan (HIP) and HIP Youth:
    - Benefits consist of basic benefits covering mostly hospitalization, diagnostic imaging, some doctor visits
    - Basic dental coverage
    - Overseas care when medically necessary and personal home care service benefit.
  • FutureCare: includes the same basic benefits as HIP and includes added coverage such as:
    - Pharmacy up to $2000/year
    - Smaller co-pay on overseas care
    - Eyeglasses
    - More GP visits.

Categories: Dental Health, Health - Mental, Health - Physical, Insurance